Monday, September 10, 2012

Dear Parents,

We have heard the concerns around our online payment process for student lunches.

Let me explain how these problems have occurred:  


We have the same food service student management system called NutriKids as we did last year.  They have chosen to replaced PayPal with "myschoolbucks.com".  Myschoolbucks.com is the leader in electronic payments for the school food service industry.   NutriKids was the one who decided on the change and the implementation schedule for Maynard.   At a statewide meeting our food service director found out that most NutriKids districts have not completed their upgrades yet and that we are further along than two districts that he is familiar with. We have been told that when the issues are corrected, it will be a much more convenient process for the families.

Let me explain our solution:


Our Food Service Director, Robert Kinch has assured me that we had come a long way over last weekend in resolving this problem. While we still have minor issues to overcome they should all be resolved by the upcoming Friday. Parents can put money on the accounts now. However, Bob will continue to work with the parents who have individual problems with "myschoolbucks.com". Bob Kinch can be reached by phone at (978) 897-6100 or by email at rkinch@maynard.k12.ma.us

Thank you in advance for your patience while we work with our student management system on their software upgrade.

Sincerely,
Bob Gerardi

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